OUR
POLICIES

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SHIPPING INFORMATION

1 bottle $5.35 (First Class)

2 bottles $6.18 (First Class)

3 bottles $7.48 (First Class)

4 bottles $13.19 (First Class)

5 bottles $13.95 (First Class)

6 to 8 bottles $14.75 (Priority)

9 to 14 bottles $22.08 (Priority)

15 to 26 bottles  $27.17 (Priority)

27 to 40 bottles $36.49 (Priority)

41 + bottles $45.73 (Priority)

  • Shipping turn around: 3-7 business days.

  • Shipping prices, terms, conditions and turnaround times are set by USPS and thus are subject to change at any time, with or without previous notice.

RETURNS

Our policy of returns and refunds is valid for a period of 30 calendar days from the date of the purchase. We do offer refunds however you can return the product for an exchange.  If the period of 30 days has lapsed since the purchase, we we will not offer a refund / return or exchange.

REFUND / EXCHANGE REQUIREMENTS

The following criteria must be met to qualify for an exchange:

  • Product is defective

  • Product must be in original packaging

  • Product must be unused

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund or an exchange. Perishable goods are completely exempt from being returned.

PROOF OF PURCHASE

To complete your refund or exchange, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund or do an exchange.

SALE AND CLEARANCE ITEMS

Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged. 

SHIPPING ITEMS

In order to return an order, you must contact us first.

Returns can be mailed to: 2885 N Berkeley Lake Road Ste 20. Duluth GA 30096. You will be responsible for paying for the shipping costs with regard to the items that you wish to exchange.

We will not  refund the shipping costs.You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange.

SUBSCIPTIONS

If you choose to Subscribe, you will receive the ordered Products per chosen monthly for a duration of  6 months. The applicable prices are indicated on the Website as part of the ordering process.

YOU ACKNOWLEDGE AND AGREE THAT EACH SUBSCRIPTION AUTOMATICALLY RENEWS UNLESS YOU CANCEL IT, OR WE SUSPEND OR TERMINATE IT.

Your Payment Method will be charged at least one full business day prior to your next Order shipping date.

GOALNutrition.shop will send you an e-mail containing a reminder about its ability to charge you in connection with the delivery of Products, 3 days before processing.

You can update Products or change delivery date of the Subscription at any time and with immediate effect within your Account page. 

Change in Amount Authorized: If the amount to be charged to your Billing Account varies from the amount you preauthorised (other than due to the imposition or change in the amount of sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. If, on receipt of such notice, you do not wish to continue with the purchase, you may cancel at any time before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

CANCELLATION OF SUBSCRIPTIONS

There is a mandatory 2-month minimum term linked to the Subscription. If we have not received a message from you about stopping or postponing the subscription, then the Subscription will continue. GOALNutrition.shop will cancel any subscriptions purchased by a member (beyond the 2 month mandatory period) if the member notifies GOALNutrition.shop 7 (seven) days prior to the cancellation date.  If the renewal of the subscription is within 7 (seven) days of the cancellation date, GOALNutrition.shop will bill the member for the current month and then terminate the subscription on the next billing cycle regardless of the remaining months left on the agreement. 

ONLINE PRIVACY POLICY AGREEMENT

GOALNutritionShop LLC, is committed to keeping all personal information collected of those individuals that visit our website and make use of our online store and services accurate, confidential, secure and private.

 

Our privacy policy was explicitly created to not only to meet but to exceed most existing privacy standards. Therefore, this Privacy Policy Agreement shall govern any and all data collection and usage thereof. Through the use of https://goalnutrition.shop, you are herein consenting to the following data procedures expressed within this agreement.

REQUEST COPIES

To request a copy of your personal data being processed by GOALNutrition.shop or to have your data erased or to have GOALNutrition.shop restrict the processing of your personal data, please contact our support team, support@goalnutrition.shop.

TEXT INFORMATION

By signing up via text, you agree to receive recurring automated promotional, and personalized marketing text messages (e.g. cart reminders) from GOALNutrition.shop at the cell or mobile number used when signing up. Consent is not a condition of any purchase.

 

Reply HELP for help and STOP to cancel.

 

Msg frequency varies.

 

Msg & data rates may apply. 

COLLECTION OF INFORMATION


This website collects various types of information, such as: 
Voluntarily provided information which may include your name, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided on this site.

GOALNutrition.shop may have the occasion to collect anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion at a later time. We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.


GOALNutrition.shop may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://GOALNutrition.shop.

 

GOALNutrition.shop may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

GOALNutrition.shop does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

GOALNutrition.shop may feel it necessary, from time to time, to make contact with you on behalf of other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.

GOALNutrition.shop may deem it necessary to follow websites and/or pages that our users may frequent in an effort to glean what types of services and/or products may be the most popular to customers or the general public.

GOALNutrition.shop may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon GOALNutrition.shop and/or our website;

  • Maintain, safeguard and/or preserve all the rights and/or property of Optivida Health; and

  • Perform under demanding conditions in an effort to safeguard the personal safety of users of https://GOALNutrition.shop and/or the general public.


GOALNutrition.shop does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

 

OPT - OUT 


All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website, please send an email that you wish to unsubscribe to support@GOALNutrition.shop. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.

SECURITY 


GOALNutrition.shop shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

 
The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users' trust and confidence in the website use by providing simple and secure access and communication of credit card and personal information.

CHANGES TO POLICY


GOALNutrition.shop reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at https://GOALNutrition.shop, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information.

 

If at any point in time GOALNutrition.shop decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

 

ACCEPTANCE OF TERMS


Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites.

 

In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

CONTACT US


If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: support@GOALNutrition.shop

Telephone Number: (904) 342-9347

Mailing Address

CORPORATE OFFICE

3915 West Davis Street

Conroe, TX 77304

MANUFACTURING

1615 Lake Pkwy, Suite C

Lawrenceville, GA 30043